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Privacy
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MAINTAINING YOUR PRIVACY
Your right to privacy is important to us and we are committed to taking
every precaution to ensure that it is maintained. Any information
that you provide will remain private and confidential.
Your details remain solely with us and are never sold. It is divulged
only to those third parties, that are involved in fulfilling your
order such as delivery or payment processors. We use only reputable
external parties for order fulfilment, who also operate stringent
standards of data protection and so please rest assured that they
too will protect your personal information and will not use it for
any other purpose.
Sunglass Studio will never collect personal information from you without
your knowledge and consent. The following sections describe in detail
how we use and protect the information that you provide.
Please note that by registering or placing an order, you consent to
the collection, use and transfer of your information under the terms
of this policy.
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USE AND DISCLOSURE OF
YOUR INFORMATION
- When you register or order products you will be asked to provide
specific information about yourself. This is principally used
to process your order, payment and deliver the goods or services
you have requested.
- We do not divulge your details to any third parties other than
those that process credit card payments, deliver orders and provide
support services on our behalf.
- We will only send you information about our other products and
services if you have opted to be kept informed. You can change
your mind about receiving e-mails at any time by simply changing
your settings in My Account. or sending a message to
unsubscribe@sunglassstudio.co.uk.
- Very occasionally we may use the information to contact you
for your views on our services and to notify you about important
changes or developments to the website or our services.
- Information from E-mails or letters that you send to us may
be used to improve our service to you.
- To maintain customer service standards and to assist staff training,
we may record and monitor incoming calls.
- Where required to do so by law, information will be disclosed
to enforcement officers on request or as instructed by court order.
- If Sunglass Studio enters into a joint venture with or is sold
to or merged with another business entity, your information may
be disclosed to any new business partners or owners.
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HOW WE PROTECT CUSTOMER
DETAILS
Our site is hosted on secure SSL (Secure Socket Layer) servers. Any
information that you enter is translated into a secret code using
the latest 128 bit encryption technology. When entering personal details
or credit card information, only encrypted information passes between
your computer and our site, thus keeping your details secure.
As an additional safeguard we use Hacker Safe software to check our
site daily for any vulnerabilities. Hacker Safe is a recognised independent
auditor of a sites security. It continually monitors and tests the
site to ensure that the site is resistant to unauthorised infiltration. |
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OUR COOKIE POLICY
We use cookies only to enhance your shopping and browsing experience.
Cookies are small amounts of information, which are stored on your
computer that recognise your computer when you return. They do not
contain any personally identifying information. They make it easier
for you to log on and enable you to store items in your basket in
between visits.
They also allow us to personalise the content of the site for you
and to monitor website traffic in order to make enhancements to the
browsing experience.
Cookies are automatically issued by most sites, including ours, and
are accepted by most computers. You can however choose not to accept
them by changing your browsers settings. You will still be able to
shop and browse on our site without a cookie. |
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LENGTH OF DATA RETENTION
We are obliged by UK law to retain your information for a reasonable
period of time. The time period varies according to the requirements
of different government departments. |
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ACCESSING AND UPDATING
You are entitled to see the information held about you and you may
ask us to make any necessary changes to ensure that it is accurate
and kept up to date. If you wish to do this, please contact us at
customerservice@sunglassstudio.co.uk.
Any changes to our privacy policy in the future will be posted to
the website and, where appropriate, through e-mail notification. |
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